Product Profile: Customer Service Packages
View of Information Request Form for Customer Service Packages.

Customer Service Packages utilizes the data from the Information Request form to retrieve information from a remote mainframe computer via a dedicated link. Once the information has been retrieved, the package can be printed or faxed, complete with cover sheet. Scanned images can automatically be included in the package. The retrieved information is also saved for future use. Information on who received an individual package is stored in a database and reports are generated for tracking purposes.

Automatic information retrieval via mainframe link.

Document Package is automatically prepared and printed.

 

Retrieved information is stored for future use.

 

Tracking reports are generated on packages produced.

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